These terms of service apply to all who want to use the various text message services on this website. By using this website you agree that you have read and accepted our full terms and conditions.

Definitions

General Terms and Conditions: these General Terms and Conditions;

GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);

Client: the natural person of at least sixteen (16) years of age or legal person who has accessed the Products, or has entered into an agreement with Anontexter or to whom Anontexter has issued a quotation or has made an offer;

Agreement: the agreement concluded between Anontexter and the Client with regard to the Product;

Parti: Anontexter e il Cliente;

Product(s): the SMS service(s) made available by Anontexter via the websites www.anontexter.com.

1. Applicabilità delle Condizioni Generali

1.The General Terms and Conditions apply to all offers of Anontexter and to all current and future commercial relations, agreements and other legal relationships between the Parties. Applicability of the Client's general terms and conditions is explicitly excluded.

2.By accessing or using the Product, or by downloading or posting any content from or through the Product, the Client acknowledges, agrees and indicates that it has read and understands and agrees to be bound by these General Terms and Conditions.

2. Offerta e conclusione del Contratto

1.Ogni offerta di Anontexter è senza impegno, salvo diversa disposizione nell'offerta stessa. Errori e imprecisioni evidenti (di scrittura) nell'offerta non vincolano Anontexter.

2.Il Contratto sarà in ogni caso concluso nel momento in cui il Cliente avrà cliccato sul pulsante con la scritta 'Invia' o 'Continua' presente su uno dei siti web del Prodotto.

3. Condizioni di pagamento

1.Tutti i prezzi indicati sono comprensivi di imposta sul fatturato (IVA) e di altre imposte imposte dal governo, salvo diversamente indicato nell'offerta.

2.Salvo quanto diversamente previsto nel Contratto o in un'offerta di Anontexter, il pagamento dovrà essere effettuato immediatamente dopo la conclusione del Contratto. In ogni caso, il pagamento non potrà essere effettuato oltre cinque giorni di calendario dalla conclusione del Contratto.

3.Il Cliente rinuncia al diritto e/o non ha il diritto di compensare un debito nei confronti di Anontexter con un credito nei confronti di Anontexter.

4.Se il Cliente è una persona fisica che agisce per scopi estranei alla propria attività commerciale, imprenditoriale o professionale e non ha adempiuto ai propri obblighi di pagamento entro il termine di pagamento concordato, sarà tenuto al pagamento delle spese di riscossione stragiudiziale ad Anontexter dopo essere stato informato da Anontexter del ritardo nel pagamento e Anontexter gli avrà concesso un termine di 14 giorni per adempiere ai propri obblighi di pagamento, dopo il mancato pagamento entro il suddetto termine di 14 giorni. L'importo delle spese di riscossione stragiudiziale dovute sarà determinato in conformità alla normativa vigente in materia di risarcimento delle spese di riscossione stragiudiziale. Attualmente, ciò è disciplinato dalla Legge sulle spese di riscossione stragiudiziale (standardizzazione) e dal relativo Decreto sulle spese di riscossione stragiudiziale. Le spese di recupero stragiudiziale sono calcolate in percentuale sul capitale dovuto, con le seguenti percentuali attualmente applicate: 15% sui primi 2500 euro del capitale dovuto, 10% sui successivi 2500 euro del capitale dovuto, 5% sui successivi 5000 euro del capitale dovuto, 1% sui successivi 190000 euro del capitale dovuto e infine 0,5% sulla parte restante del capitale dovuto. In base alla suddetta normativa, le spese di recupero stragiudiziale ammontano a un minimo di 40 euro e a un massimo di 6775 euro. Qualora la normativa relativa al risarcimento delle spese di recupero stragiudiziale dovesse cambiare, la nuova normativa costituirà il quadro giuridico per l'esigibilità e il calcolo dell'importo delle spese di recupero stragiudiziale.

5.Il paragrafo precedente non si applica nel caso in cui il Cliente agisca nell'esercizio di un'attività commerciale, industriale, artigianale o professionale. Le spese di recupero stragiudiziale ai sensi della presente disposizione ammonteranno in tal caso al 15% dell'importo totale del capitale dovuto. Fatto salvo quanto sopra, le spese minime di recupero stragiudiziale saranno pari ad almeno 40 EUR. Le spese di recupero stragiudiziale sono dovute non appena il Cliente, agendo nell'esercizio di un'attività commerciale, industriale, artigianale o professionale, sia inadempiente. Ciò significa che non sono necessari ulteriori termini e/o richieste di pagamento per l'addebito delle spese di recupero stragiudiziale.

4.Procedure di abbonamento e fatturazione

Per abbonarsi ad Anontexter è necessario effettuare un ordine dopo aver registrato un account.

Durante la procedura d'ordine, assicurati di compilare la sezione Informazioni di pagamento.

Le quote di abbonamento per Anontexter sono le seguenti:

Entro le prime 24 ore dalla registrazione, avrai diritto a una prova gratuita di Anontexter al prezzo indicato sul Sito ("Periodo di Prova"), ad esempio 0,89 USD o 79,99 RUB. Dopo questo periodo iniziale, a meno che tu non scelga di annullare l'abbonamento, questo verrà automaticamente convertito in un piano mensile/settimanale al prezzo specificato sul Sito, ad esempio 49,80 USD o 999,00 RUB. Questo abbonamento continuerà a rinnovarsi mensilmente/settimanalmente e l'importo verrà addebitato automaticamente sul metodo di pagamento scelto.

L'abbonamento si rinnoverà automaticamente ogni mese, a meno che non venga disattivato almeno 24 ore prima della scadenza del periodo di abbonamento in corso. Si prega di notare che ci riserviamo il diritto di addebitare i pagamenti futuri dell'abbonamento se non si disattiva il rinnovo automatico nella sezione "Fatturazione" del proprio account.

Se non si disattiva il rinnovo automatico, gli addebiti per il periodo di abbonamento successivo verranno applicati all'inizio. È possibile annullare l'abbonamento tramite le impostazioni dell'account o contattando il nostro team di supporto via e-mail. Si prega di notare che la mancata disattivazione del rinnovo automatico per il nuovo periodo di abbonamento non darà diritto a un rimborso.

Mentre il tuo abbonamento è attivo, puoi acquistare servizi aggiuntivi, con costi e condizioni che variano in base ai servizi selezionati.

Si prega di notare che i prezzi sopra elencati includono già tutte le tasse applicabili.

Tutti gli account sono impostati su base prepagata. Dobbiamo ricevere il pagamento prima che qualsiasi prodotto o servizio fatturabile venga fornito e/o attivato. È necessario conservare carte di credito/debito valide per addebitare eventuali canoni di abbonamento mensili/settimanali ricorrenti e pagamenti una tantum o multipli. È responsabilità dell'utente mantenere aggiornati tutti i dati della carta di credito/debito e le informazioni di contatto durante l'utilizzo di Anontexter.

Il tuo abbonamento NON è basato sulla frequenza con cui utilizzi (o non utilizzi) Anontexter, bensì sulla disponibilità di Anontexter.

Dopo aver effettuato il pagamento per un abbonamento, riceverai una notifica di pagamento da parte nostra. Tutte le ricevute sono disponibili su richiesta.

Metodi di pagamento. Accettiamo pagamenti tramite tutte le principali carte di debito/credito. Il pagamento con altri mezzi, come assegno o bonifico bancario, richiede un esplicito consenso scritto, che verrà concesso a nostra esclusiva discrezione. Per effettuare un pagamento, è necessario specificare le Informazioni di Pagamento. Il pagamento viene effettuato tramite il nostro sito con carta di credito (Visa, MasterCard, American Express). Il sito è dotato di un sistema di pagamento online sicuro che consente all'utente di crittografare la trasmissione dei dati bancari. Come parte del nostro processo di pagamento, utilizziamo un fornitore esterno, Stripe, PayPal, e non memorizziamo alcun dato relativo ai tuoi dati e alle tue carte di credito. Per ulteriori informazioni in merito, ti invitiamo a leggere la nostra Informativa sulla Privacy.

Si prega di notare che Stripe o PayPal elaborano i pagamenti per conto della Società.

Rimborsi e resi. Potresti avere la possibilità di ricevere un rimborso nel caso in cui non fossi soddisfatto di Anontexter per qualsiasi motivo. Tuttavia, ciò non significa che i rimborsi possano essere offerti in tutti i casi. La tua idoneità al rimborso può dipendere da quanto tempo è trascorso dalla transazione, ecc. Potresti avere diritto a ricevere un rimborso entro 14 giorni di calendario dalla data del pagamento. Tuttavia, se hai utilizzato Anontexter con successo durante il periodo di prova e non hai disattivato il rinnovo automatico, ti è stato addebitato il prezzo intero e hai continuato a utilizzare Anontexter, perdi il diritto al rimborso.

Se hai pagato con carta di credito o di debito, il rimborso verrà inviato alla banca emittente entro 7-10 giorni lavorativi dalla ricezione della richiesta di reso o annullamento. Per qualsiasi domanda, contatta la banca emittente per sapere quando l'accredito verrà effettuato sul tuo conto. Se non hai ricevuto il rimborso, controlla l'estratto conto. L'elaborazione del rimborso da parte della banca potrebbe richiedere 7-10 giorni lavorativi. Per qualsiasi domanda, contatta il nostro servizio clienti.

Inflazione significativa della valuta locale o variazioni sostanziali del tasso di cambio. In caso di inflazione significativa della valuta locale dell'utente e/o di variazioni sostanziali del tasso di cambio della valuta locale dell'utente rispetto al dollaro statunitense, la Società si riserva il diritto di modificare unilateralmente il costo dei propri servizi. Non informeremo gli utenti delle modifiche al canone di abbonamento per i Servizi Anontexter via e-mail, poiché, per prassi, gli utenti spesso ignorano tali notifiche o rischiano che finiscano nella cartella Spam. Pertanto, gli utenti saranno informati della modifica del canone di abbonamento per i Servizi Anontexter tramite un apposito messaggio pop-up nell'account personale dell'utente. Se un utente non è d'accordo con la modifica del canone di abbonamento per i Servizi Anontexter, è tenuto a disdire l'abbonamento tramite il proprio account personale o inviando un'e-mail alla Società all'indirizzo support@anontexter.com.

5. Diritti, obblighi e responsabilità del Cliente

1.Il Cliente garantisce di avere almeno sedici (16) anni al momento dell'accesso o dell'utilizzo del Prodotto. Nell'utilizzo del Prodotto, il Cliente agirà in conformità con quanto ci si può aspettare da un utente attento e responsabile di Internet e SMS.

2.The Client shall not use the Product to send messages and/or communications that are unlawful in nature towards Anontexter and/or third parties. The Client shall not use the Product to send, among others (but not limited to), messages and/or communications of an offensive, racist, discriminatory, pornographic and/or inflammatory nature and/or to send messages and/or communications, which are qualified as unsolicited communications for commercial, idealistic or charitable purposes (also known as SPAM) and/or for whatever purpose or reason that could be qualified as unlawful and/or criminal.

3.The Client guarantees that the input of data and the sending of messages and/or communications via the Product will not in any way infringe the rights (including intellectual property rights) of third parties.

4.The Client shall not execute its own or external processes and/or programs on the systems and/or Products of Anontexter.

5.The Client shall avoid the use of software or other means that prevent the provision of the services and Products by Anontexter to other users.

6.The Client guarantees the lawful use of the sender's address by avoiding and ensuring the avoidance the use of telephone numbers not belonging to the Client, unlawful names (including trade names or first names and/or surnames not belonging to the Client), and unlawful terms or signs.

7.The Client is not permitted to enter, send and/or otherwise store personal data (as referred to in Article 4 of the GDPR) via, in and/or with the Product and/or the systems of Anontexter. The only exception in this context are the Client's own personal data which are necessary in order to be able to comply with the guarantee as included in the previous paragraph.

8.Notwithstanding the obligations set out in this article, the Client ultimately determines which data will be entered with the aid of the Product and which messages and/or communications will ultimately be sent. Anontexter does not check the data entered using the Product and the messages and/or communications to be sent. Therefore, the Client remains responsible and legally fully liable for the data entered and messages and/or communications sent by the Client. The Client indemnifies Anontexter against all demands and other claims by third parties (including, but not limited to, claims for compensation by third parties and fines imposed by a supervisory authority) and all ensuing damage resulting from an act or omission by the Client that is contrary to or deemed by a third party to be contrary to an obligation on the part of the Client as set out in this article.

9.If the Client breaches an obligation as referred to in this article, the Client shall forfeit to Anontexter, without prior notice of default or legal proceedings, an immediately payable penalty of EUR 5000 for each breach, without there necessarily being any form of damage and without prejudice to the other rights of Anontexter, including the right to claim damages in addition to this penalty.

10.If the Client fails to fulfil its obligations under the Agreement, Anontexter shall also be entitled to block the IP address, bank account number, credit card number and/or email address used by the Client for the use of the Product.

6. Rights, obligations and responsibilities of Anontexter

1.Anontexter will make every effort to execute the Agreement carefully and properly.

2.All scheduled dates, provision times and delivery times referred to by Anontexter are target dates and do not bind Anontexter in any way. These scheduled dates, provision times and delivery times can therefore not be regarded as strict deadlines, unless this is explicitly stated.

3.In the event of a malfunction caused by the connection to the Internet or due to the failure of hardware and/or software, Anontexter shall, without being liable, rectify the malfunction as soon as possible. To the extent Anontexter depends on third parties for this rectification, Anontexter cannot be held liable for the duration of the malfunction or for the malfunction itself. In the event that the malfunction is caused by the Client, the costs of recovery shall be borne by the Client.

4.Anontexter may temporarily take its systems out of service for maintenance purposes, without this leading to any liability on the part of Anontexter.

5.Anontexter does not guarantee that a message and/or communication sent with the aid of the Product will be transmitted in the identical form to the intended recipient or will be received by the intended recipient at the agreed time. Anontexter is not liable for any incorrect or late receipt of a message and/or communication.

7. Liability

1.In the event of an attributable failure to comply with the Agreement on the part of Anontexter, Anontexter is only liable for direct damage up to a maximum of the amount charged to the Client in the twelve months prior to the occurrence of the liability, with a maximum of EUR 2500 per event or series of related events. The limitations and exclusions of liability on the part of Anontexter referred to in this paragraph cease to apply in the event and to the extent that the damage is due to wilful misconduct or gross negligence committed by Anontexter.

2.All liability of Anontexter for any other form of damage is excluded, including additional compensation in any form whatsoever, compensation for indirect damage or consequential damage or damage due to loss of turnover or profit. Under no circumstances will Anontexter be liable for damage caused by delays, damage due to loss of data, damage due to exceeding of deadlines as a result of changed circumstances, information or materials by the Client and damage due to information or advice given by Anontexter the content of which does not explicitly form part of the Agreement. The limitations and exclusions of liability on the part of Anontexter referred to in this paragraph cease to apply in the event and to the extent that the damage is due to wilful misconduct or gross negligence committed by Anontexter.

3.The condition for any right to compensation is always that the Client objects within two months after the delivery, stating that there is a defect in the performance of Anontexter. If a failure to perform has been proven, Anontexter will then have the opportunity to rectify the failure within a reasonable period of time, without being liable for damages.

4.Any claim of the Client on Anontexter will lapse after twelve months after the claim has arisen and the Client has not taken any action regarding the claim.

5.In the event of a wrongful act by Anontexter or an employee or subordinate for which Anontexter is held liable, the liability of Anontexter shall be limited to a maximum amount of EUR 2500. The limitations and exclusions of liability on the part of Anontexter referred to in this paragraph cease to apply in the event and to the extent that the damage is due to wilful misconduct or gross negligence committed by Anontexter.

6.The limitations and exclusions of liability on the part of Anontexter contained in the General Terms and Conditions also apply in favour of all (legal) persons, employees and/or subordinates used by Anontexter in the performance of the Agreement.

7.The limitations and exclusions of liability on the part of Anontexter described in this article are without prejudice to the other limitations and exclusions of liability on the part of Anontexter included in these General Terms and Conditions.

8. Force majeure

1.A failure on the part of Anontexter to fulfil any obligation to the Client between the parties also qualifies as force majeure in the event of a circumstance beyond the control of Anontexter, as a result of which fulfilment of the obligations to the Client is prevented in whole or in part, or as a result of which the fulfilment of the obligations of Anontexter cannot reasonably be required. Such circumstances shall in any case include non-performance by suppliers or other third parties, power failures, computer viruses, strikes and work stoppages.

2.If a situation as referred to in the previous paragraph arises as a result of which Anontexter is unable to fulfil its obligations towards the Client, such obligations may be suspended for as long as Anontexter is unable to fulfil its obligations. If the situation referred to in the previous sentence has continued for ten working days, Anontexter and the Client will be entitled to dissolve the Agreement in whole or in part in writing. In this case, Anontexter shall not be liable to pay compensation for any damage, even if Anontexter has any advantage as a result of the situation of force majeure.

9. Privacy

1.The Products of Anontexter are not directed or intended for children under sixteen (16) years of age. Anontexter does not knowingly solicit, collect or maintain information from those Anontexter actually knows are under sixteen (16), and no part of the Products is targeted to attract anyone under sixteen (16). Anontexter also does not send any form of correspondence to anyone who states that they are under the age of sixteen (16). If Anontexter later obtains actual knowledge that the user/Client is under sixteen (16) years of age, Anontexter will take steps to remove that user’s/Client's Personal Information from its systems. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to Anontexter, please contact Anontexter by mail so that such information may be deleted from our system.

2.To the extent necessary, the Client expressly authorises Anontexter to process the Client's personal data and to make them available to third parties for the purpose of performing the Agreement.

3.Anontexter reserves the right to provide personal data or other information at the request of investigative authorities if it is found that the Product has been used by the Client in a manner contrary to the law or in cases in which Anontexter is obliged to provide certain data pursuant to a court judgment. Anontexter reserves the right to provide personal data or other information to other third parties where Anontexter is obliged to provide certain data pursuant to a court judgment. The Client explicitly consents to this.

4.The IP address used by the Client is stored when the Product is used. If payment has been made via PayPal, the Client's name, email address and address will also be stored in that context. If payment has been made by credit card, the credit card details used by the Client will also be stored in that context. The data referred to in this article will be stored by Anontexter for a period of 18 months. The Client explicitly consents to this.

5.If the Client enters or otherwise processes personal data when using the Product, the Client will be regarded as the 'data controller' as referred to in Regulation (EU) 2016/679 (GDPR). The Client must therefore guarantee that there is a legal basis for the processing of personal data.

6.The Client indemnifies Anontexter against all demands and other claims by third parties (including, but not limited to, claims for compensation by third parties and fines imposed by a supervisory authority) and all ensuing damage resulting from an act or omission by the Client that is contrary to or deemed by a third party to be contrary to applicable privacy regulations, such as the GDPR.

7.In accordance with the General Terms and Conditions, the Client is not permitted to enter, send and/or otherwise store personal data (as referred to in Article 4 of the GDPR) via, in and/or with the Product and/or the systems of Anontexter (unless otherwise stipulated in the General Terms and Conditions). This means that Anontexter cannot be regarded as a data processor within the meaning of Article 4 of the GDPR. Should the Client fail to comply with the relevant obligation, Anontexter is still of the opinion on legal grounds that it cannot be regarded as a data processor within the meaning of Article 4 of the GDPR. In the event that the GDPR should still consider Anontexter a data processor of the Client, then (and only in that case) the provisions set out below in this article will apply between the Parties.

8.This article constitutes a data processing agreement as referred to in Article 28 of the GDPR.

9.The Client guarantees that there is a legal basis for the processing of personal data as referred to in Article 6(1) of the GDPR.

10.Anontexter processes the personal data on behalf of the Client and in accordance with the Client's written instructions. If, in the opinion of Anontexter, such an instruction constitutes an infringement of the GDPR or of other provisions of EU or national law relating to data protection, Anontexter shall immediately inform the Client thereof.

11.Anontexter is entitled to involve a third party in the performance of the Agreement. Anontexter uses other data processors for the performance of the Agreement. These data processors include a web hosting company. In the event of intended changes with regard to the addition or replacement of other data processors, the Client will be given the opportunity to object to these changes if the Agreement between the Parties is still in force.

12.To the extent possible, Anontexter will assist the Client at the latter's first request in fulfilling the latter's obligation to respond to requests for the exercise of the rights of the data subject, as set out in Chapter III of the GDPR. Anontexter is entitled to charge the Client for the work associated with the assistance at an hourly rate agreed in the Agreement, or, failing that, at a reasonable hourly rate.

13.The Client will comply independently with the requests for the exercise of the rights of the data subjects as set out in Chapter III of the GDPR, if the Client (also) has access to the Personal Data that are relevant to the requests.

14.Taking into account the nature of the processing and the information available to Anontexter, Anontexter will assist the Client, at the latter's first request, in enforcing compliance with the obligations arising from Articles 32 to 36 of the GDPR. Anontexter is entitled to charge the Client for the work associated with the assistance at an hourly rate agreed in the Agreement, or, failing that, at a reasonable hourly rate.

15.Anontexter shall take all appropriate technical and organisational measures, as referred to in Article 32 of the GDPR, to ensure a level of security appropriate to the risk.

16.If it has become apparent to Anontexter that there is an infringement on the part of Anontexter in connection with personal data as referred to in Article 33 and/or Article 34 of the GDPR (hereinafter referred to as: “Data Breach”), Anontexter will inform the Client thereof as quickly as possible. In this case, Anontexter undertakes, also at the Client's first request, to provide all possible assistance, to ensure the Client can inform the supervisory authority and, if necessary, the data subject or subjects in a timely manner.

17.Anontexter and those working under the authority of Anontexter are obliged to maintain the confidentiality of personal data, unless a statutory provision obliges Anontexter to disclose this information or the task of Anontexter results in the need to disclose this information.

18.With regard to any liability on the part of Anontexter, only the provisions of this article and the provisions as already agreed between the Parties in the Agreement and the General Terms and Conditions are applicable.

19.Anontexter is not liable for any fine imposed on the Client by the competent supervisory authority, except in the case of intent or wilful recklessness on the part of Anontexter.

20.Any shortcomings of third parties involved in the performance of this Processor Agreement are not attributable to Anontexter.

21.The Client is permitted to verify compliance with the obligations for Anontexter pursuant to this Processing Agreement by means of an audit. The Client shall notify Anontexter at the earliest opportunity of its intention to carry out an audit or to have an audit carried out. The Client must indicate which (legal) person will carry out the audit in question, in what manner and within what period of time. Anontexter will be given a reasonable period of time to object to the performance of the proposed audit. If, prior to the performance of the audit, Anontexter expresses any objections to this, the Parties shall consult with each other as soon as possible on the objections raised by Anontexter, with the aim of resolving these objections. During this consultation, the Parties shall take each other’s legitimate interests into account. Anontexter may not refuse cooperation with the audit on unreasonable grounds (e.g. by expressing unreasonable objections to the Client). All costs associated with the audit of Anontexter shall be borne by the Client.

22.Upon request, Anontexter will make the information demonstrating Anontexter’ compliance with the obligations set out in Article 28 of the GDPR available to the Client.

10. Intellectual Property

1.The Client warrants that with the use of any Product, it will not infringe upon any intellectual property right of third parties. The Client is not permitted to remove or change any indication regarding intellectual property rights.

2.Anontexter is permitted to take technical measures to protect intellectual property rights. If Anontexter has protected the Product and/or intellectual property rights by means of technical measures, the Client will not be permitted to remove or evade such protection.

11. Complaints procedure

1.Anontexter shall make every effort to handle complaints from the Client to the best of its abilities. The Client can submit a complete and clearly described complaint to Anontexter via the following link: https://www.anontexter.com/contact. If reasonably possible, Anontexter will handle the complaint within five working days after receipt of the complaint, after which the Client will receive a substantive response at the earliest opportunity.

2.If the Client is a natural person acting for purposes which are outside his or her trade, business or profession, he or she also has the opportunity to submit complaints to the Disputes Committee via the European ODR Platform, which can be found on the following website: https://ec.europa.eu/consumers/odr/.

3.The complaints procedures referred to in this article shall be without prejudice to the Parties' rights to apply to the civil courts.